- Week 4 Assignment, Part 1: Development of an organization chart integrating technology
Roles and Responsibilities
TITLE: Associate Superintendent, Technology & School Services
QUALIFICATIONS:
1. Bachelor's degree in Computer Science, Business Administration or related technical field
2. Minimum of seven years of management experience in information technology in either the business or the education environment
3. Minimum of three years of general management experience in school transportation and operations.
4. Successful classroom teaching or school administration experience desired
5. Experience in microcomputer technology, telecommunications and computer networking
6. Such alternatives to the above qualifications as the Board of Trustees may find appropriate and acceptable
REPORTS TO: Superintendent
ESSENTIAL FUNCTIONS:
7. Plan, budget and direct the implementation and support of technology in instructional and administrative applications to meet the changing needs of students and staff.
8. Provide proper data communications equipment and communications pathways for all remote computer users.
9. Keep informed of user needs and requirements in the business and educational fields; advise the administration of these developments together with recommendations for possible implementation.
10. Lead, coordinate and evaluate the efforts of the Special Services, Operations, and Transportation departments.
11. Review appropriate policies, administrative regulations, and administrative practices for the functions supervised.
12. Work with the Assistant Superintendent of School Services to ensure safe and efficient operation of the Transportation Dept.
13. Work with the Assistant Superintendent of School Services to ensure that district facilities are clean and sanitary and meet all local & state health requirements.
14. Work with the Assistant Superintendent of School Services to ensure compliance with local, state, and federal environmental issues and to manage effectively the district's daycare services and re-cycling programs.
15. Provide outstanding customer service.
16. Perform other duties as assigned.
Contract Length: 250 days
2A. TITLE: Director, Instructional Technology
1. Bachelor's degree or higher from a recognized, accredited college or university
2. Minimum of five (5) years of successful teaching experience
3. Experience in computer applications and use of computers and related technology in instructional applications
4. Experience in the integration of technology into curriculum and instruction
5. Experience in planning and conducting training in the use of instructional and administrative technology
6. Such alternatives to the above qualifications as the Board of Trustees may deem necessary or acceptable
REPORTS TO: Associate Superintendent, Technology & School Services
ESSENTIAL FUNCTIONS:
1. Assists in the development of a coordinated plan for utilizing technology in instructional and administrative functions in order to meet the changing needs of students and staff.
2. Works collaboratively with principals, curriculum staff and teachers to successfully integrate technology into the curriculum across all elementary contents.
3. Develops and implements staff development activities for instructional and administrative users of technology.
4. Supervises activities of Technology Helping Teachers.
5. Assists in technology implementation activities in elementary and secondary education.
6. Assists in the development of hardware and software specifications for technology.
7. Assists in the budget development of hardware and software specifications for technology.
8. Remains current in computer education trends and communicates these changes to appropriate district personnel.
9. Serves as a resource person for personnel/students engaged in special projects requiring the use of microcomputers and related technologies.
10. Provides outstanding customer service.
11. Performs other duties as assigned.
Contract Length: 250 days
2B. TITLE: Director, Information Services
QUALIFICATIONS:
1. A Bachelor's degree in Computer Science, Business Administration or related technical field
2. A minimum of five (5) years of supervisory experience in data processing in either the business or the educational environment
3. Successful classroom teaching or school administration experience preferred
REPORTS TO: Associate Superintendent, Technology & School Services
ESSENTIAL FUNCTIONS:
1. Provide a service department for the use of all authorized educational and business departments.
2. Resolve schedule for processing all business and educational applications for timely production of related output products.
3. Direct, plan, and coordinate software programming, operation of computer equipment, and other data processing activities.
4. Establish procedures for the most effective utilization of data processing equipment and personnel.
5. Provide training, guidance, and assistance to all potential users of data processing equipment.
6. Assign and train personnel of the data processing department.
7. Supervise installation of computer related equipment.
8. Monitor the utilization of equipment and provide for scheduled maintenance to hold downtime to a minimum.
9. Continually maintain and demonstrate an attitude consistent of the concept and goal of achieving outstanding customer service levels and customer satisfaction.
10. Provide management and supervision of the PEIMS functions.
11. Perform other duties as assigned.
Contract Length: 250 days
2C. TITLE: Director, Technology Support Services
QUALIFICATIONS:
1. A Bachelor's degree from an accredited college or university
2. A minimum of five (5) years of successful teaching experience
3. Experience in computer applications and use of computers and technology in instructional and administrative applications
4. Supervisory experience in hardware/software problem determination and problem resolution
REPORTS TO: Associate Superintendent, Technology & School Services
ESSENTIAL FUNCTIONS:
1. Assist in the development of coordinated plan for utilizing technology in the instructional and administrative functions of the district in order to meet the changing needs of students and staff.
2. Supervise and provide installation and implementation services for instructional and selected administrative applications.
3. Supervise and provide problem determination and problem resolution services for instructional, administrative and networking applications.
4. Assist in the development of hardware and software specifications for technology.
5. Supervise and assist with the management of the technology inventory. This includes planning and evaluating re-location of technology assets as well as maintaining accurate records regarding these assets.
6. Assist in budget development and administration.
7. Remain current in technology trends and communicate these changes to appropriate personnel.
8. Provide outstanding customer service.
9. Perform other duties as assigned.
Contract Length: 250 days
3A. TITLE: Manager, Help Desk
QUALIFICATIONS:
1. High School degree or GED required, college degree preferred
2. Minimum of 3 years experience with technology training or support including basic knowledge of computer/technology systems
3. Minimum of 3 years experience supervising training or support personnel
4. Experience with call tracking software (Heat 5.01 preferred) and data collection techniques for use in supporting technology
5. Exceptional project coordination /tracking skills with proven ability to manage multiple projects simultaneously
6. Strong communication skills
7. Genuine interest in helping others
8. Willingness to pursue additional training and professional growth
9. Proficient with both the Lotus Suite, MS Office97 & XP Professional Suite
10. Experience with PC software products in a wide variety of applications including Windows 3.1, and personal productivity software written for both Windows and DOS
REPORTS TO: Associate Superintendent, Technology & School Services
ESSENTIAL FUNCTIONS:
1. Assigns and manages work schedules of Help Desk Analysts including “late days” for our laptop customers.
2. Supports installation of content software on desktops and notebook computers along with the Personal Computer Support Manager.
3. Assists Director of Technology Support Services in planning internal support training for Help Desk Analysts and Technology Assistants.
4. Designs, plans, trains and implements both Heat 5.01, the call tracking system upgrade, for use at the Help Desk and WEB Support software for use district wide for reporting PC support needs.
5. Assists in the management of administrative technology.
6. Manages the hardware repair logs for all notebooks.
7. Assists in the management of the district’s phone system and services.
Assists in the support of technology applications at schools sites when necessary.
8. Other duties as assigned.
Contract Length: 250 days
3B. TITLE: Manager, Personal Computer Support
QUALIFICATIONS:
1. Knowledge of computer/technology systems inclusive of a minimum of five (5) years of successful experience in supporting and installing computer hardware and peripherals
2. A minimum of two (2) years of successful management/supervision of several field support technicians
3. Exceptional project coordination /tracking skills with proven ability to manage multiple projects simultaneously
4. Experience in any or all of the following preferred:
• Novell 4.x+ including Zenworks push technology
• Win95/98, NT Workstation PC Operating Systems
• Installation of PC software products in a wide variety of applications including MS Office Suite, Lotus Suite
REPORTS TO: Associate Superintendent, Technology & School Services
ESSENTIAL FUNCTIONS:
1. Oversees preparation and scheduling of "master" machines for existing and new equipment for software and hardware installation.
2. Reviews instructions necessary to facilitate distribution of quality software and hardware installations by designated personnel.
3. Interfaces with Network Operating Systems Manager in order to facilitate installation of necessary software on existing Local Area Networks.
4. Assists the Help Desk Manager and Network Operating Systems Manager in planning internal support training for the Help Desk Analysts and Technology Assistants.
5. Assists in the support of technology applications at schools sites when necessary.
6. Remains current in computer education trends and communicates changes to management in an appropriate time frame.
7. Researches new hardware peripherals to recommend design guides and bid specifications to the Technology Hardware/Software Planning Coordinator to include in the yearly bid documents.
8. Provides outstanding customer service.
9. Performs other duties as assigned.
Contract Length: 250 days
3C. TITLE: Manager, Network Operating Systems
QUALIFICATIONS:
Bachelor’s Degree preferred
Minimum of (2) years as a CNE, Certified Netware Engineer (Certified by Novell in 4.x NOS) preferred
Minimum of (3) years of experience providing superior customer service in a Novell 4.x environment
Experience in Novell Products such as GroupWise 5.x, ZEN Works and Border Manager preferred
Knowledge of IPX and TCP/IP protocols
REPORTS TO: Associate Superintendent, Technology & School Services
ESSENTIAL FUNCTIONS:
1. Supervises system administration services for all district systems that are part of the Enterprise Network.
2. Provides leadership in installation and implementation services in support of instructional and administrative networking projects.
3. Provides leadership in problem determination and problem resolution in response to Instructional and administrative networks problems and data communication problems.
4. Assists the Director of Technology Technical Services and the Assistant Superintendent of Technology Services in planning and evaluating networking alternatives and strategies.
5. Provides second level support and training to the Help Desk on networked systems and applications.
6. Provides outstanding customer service.
7. Performs other duties as assigned.
Contract Length: 250 days
3D TITLE: Manager, Wide Area Network (WAN)
QUALIFICATIONS:
1. Bachelors Degree preferred
2. Minimum of three (3) years of experience providing superior customer service in a WAN/LAN environment preferred including installing, troubleshooting, and supporting WAN hardware such as CSU/DSUs, routers, concentrators, terminal servers, hubs and switches preferred
3. Minimum of two (2) years of experience demonstrating a solid foundation in IP routing, and addressing with additional experience in DHCP, BOOTP, and DNS preferred
4. Exposure to ATM and LANE services preferred
5. Ability to manage multiple tasks simultaneously
REPORTS TO: Associate Superintendent, Technology & School Services
ESSENTIAL FUNCTIONS:
Networking
1. Provides leadership in installation and implementation services in support of instructional and administrative networking projects.
2. Provides leadership in problem determination and problem resolution in response to instructional and administrative networks problems and data communication problems.
3. Assists the Director of Technology Support Services and the Assistant Superintendent of Technology Services in planning and evaluating networking alternatives and strategies.
4. Performs proactive network monitoring services.
5. Provides leadership in problem resolution of LAN/WAN infrastructure.
6. Provides second level support and training to the Help Desk on networked systems and applications.
Telecommunications
7. Analyze, evaluate and coordinate all telecommunication and data service requests.
8. Establish necessary procedures, forms and reports to ensure that telecommunication requests are effectively controlled.
9. Conduct internal and external research to develop efficient voice communication systems.
10. Serve as the primary contact for clients such as: Southwestern Bell, AT&T, and communication vendors.
11. Provide outstanding customer service and perform other duties as assigned.
Contract Length: 250 Days
TITLE: Campus Principal
The Cypress-Fairbanks Independent School District (CFISD, often referred to as Cy-Fair) is a school district in northwest unincorporated Harris County, Texas, United States. Cy-Fair ISD is the largest 'Recognized' school district in the state of Texas with 49 out of 70 campuses receiving an Exemplary or Recognized rating by the TEA in 2008. While the district is a very large organization, the Principal is the Instructional leader of the campus. He/She is responsible for all aspects of a safe and academically effective environment. Technology, like every other aspect of its totality, is of utmost importance to the success and effectiveness of each Principal and the campus. From the top of the organizational chart with the District Superintendent down to the principal, all CFISD staff and students realize the importance and value of technology. Ultimately it is the Principal’s responsibility to ensure that all of the features and benefits of the District’s Technology Plan are realized and utilized to its fullest potential.
Week 4 Assignment, Part 2: Professional Development Planning
Cypress Fairbanks Independent School District considers technology to be an integral part of the teaching/learning process. The vision of the district is that “instructional technology will facilitate students' active learning and prepare them to meet the challenges of a rapidly changing world.” CFISD has several stated goals in place in its effort to realize its vision. One very important goal of the District is to assure that teachers and staff members are informed and using the available technology of the district. CFISD provides professional development that addresses the SBEC Teacher Technology Standards and the integration of Technology Applications.
Cy Fair ISD uses several informational systems and data sources, including AEIS, AYP and the STaR chart to help identify its campus curriculum and instructional and professional development needs. As a matter of fact every CFISD campus just finished their STaR Charts on November 18th, 2009.
As directed by the state of Texas, every year, the Cypress-Fairbanks ISD Board of Trustees establishes goals that target and support the means to achieve the highest standards for student success. One of those goals is the integration and implementation of technology. A campus improvement plan (CIP) is formulated to address the needs at every campus by a team that includes the principal, faculty, parents and business representatives. Each campus conducts a comprehensive needs assessment, while addressing the Academic Excellence Indicator System (AEIS) performance targets. My school, Campbell Middle School, receives Title I funding, thus must include additional items for their plans to be in compliance. Each campus submits its plans to the Board, who reviews and approves all campus plans in the fall. In the spring, campus administrators, parents and faculty evaluate the effectiveness of the current year’s plan and modify goals and priorities, as needed, for the subsequent school year.
Based on the State of Texas’s standards (TAC), each campus in the CFISD system delivers and enriches technology instruction based on its own client’s needs and the Technology TEKS. The Texas Essential Knowledge and Skills for Technology Applications are specific to the three levels of campuses (elementary, middle, and high school). CFISD delivers technology applications in a variety of settings. No longer is technology taught solely through a class lab setting. In addition to the labs, we also integrate technology into all subject areas through mini-labs, SmartBoards, laptop carts, and projectors. Specific learning standards are set that require students to master certain hardware and software elements by certain grades within their CFISD career.
A key component to the CFISD’s technology plan is the continued professional development of teachers. “Cypress Fairbanks Independent School District, one of the fastest growing districts in the United States, recognizes that technology in the classroom is a critical part of the learning process and helps prepares today’s students for tomorrow.” by offering teacher’s with the tools and training necessary to keep them abreast with current trends and tools. Specific staff positions have been budget allotted from Directors to Helping Teachers to Technology Liaisons to assure the information and hardware is made available and used. Technology classes are taught through the Districts Professional Development Avatar System which allows for class sign up and through on campus-classes and support. Additionally teachers and staff may take classes and receive credit through corporate websites like HP and Microsoft.
Since technology is my first love, my personal technological use as an educator is probably a bit more extravagant than the average teacher in my building and district. My corporate background as an investment broker and as a trainer for Microsoft afforded me the opportunities, the equipment and the training that, unfortunately, the educational systems cannot afford. Because of that history I was able to bring equipment and knowledge to the classroom that other teachers had not even heard of. I was using a projector rather than an over head ten years before the first projectors arrived at school. I knew the ins and outs of software like Microsoft Office and Macromedia before it was even installed on a district PC. While teachers were excited about getting a “teacher tool” that would enable them to project PowerPoints on their televisions, I was teaching from a projector off of a big screen. Until we had major budget cuts, I had the honor and pleasure of being a Middle School Technology Coach. That position allowed me the true joy of learning and teaching (teachers) what I love most-technology. Specific tool that teachers receive training on and use on a regular basis include but is not limited to:
• Shared Network Drives that include the “G” (District wide available), “Staff” drive is campus based, “Student” drives for student use, “Personal: drive for each staff member.
• WikiSpaces
• SchoolWires (District and teacher based)
• AVATAR (CFISD Professional Development online class sign up system)
• Internet
• United Streaming
• Teacher Tools PC’s
• COWS (computers on wheels)
• SmartBoards
• Mini-labs
• Distance Learning Cart
• HELP Desk (for technology)
Week 4 Assignment, Part 3: Evaluation Planning for Action Plan
It is imperative that any organization has a “checks and balances” system in place to evaluate past and current plans and to assure that future plans are based upon the measured need of the district, campus, staff, and students. Cy-Fair has several plans of evaluation in place that help the District make successful plans for the future. Certainly there is no ONE best way to measure success. Therefore, several plans of analysis are required.
Annually, CFISD requires all of its teachers to complete the Texas STaR Chart. The STaR Chart is used to track each campus’s (and the District’s) accountability for meeting the goals of the Texas Long Range Plan. The Texas Star Chart measures progress in four key areas of technology:
1. Teaching and Learning
2. Educator Preparation and Development
3. Leadership, Administration and Instructional Support
4. Infrastructure for Technology
Changes in the action plan is adjusted upon review of the results from the Texas Star Chart to best satisfy and enhance each individual campus and teacher groups and individual teachers.
AEIS Reports are also reviewed and changed on an annual basis. The Academic Excellence Indicator System (AEIS) pulls together a wide range of information on the performance of students in each school and district in Texas every year. This information is put into the annual AEIS reports, which are available each year in the fall. The performance indicators are:
• Results of Texas Assessment of Knowledge and Skills (TAKS*); by grade, by subject, and by all grades tested;
• Participation in the TAKS tests;
• Exit-level TAKS Cumulative Passing Rates;
• Progress of Prior Year TAKS Failers;
• Results of the Student Success Initiative;
• English Language Learners Progress Measure;
• Attendance Rates;
• Annual Dropout Rates (grades 7-8, grades 7-12, and grades 9-12);
• Completion Rates (4-year longitudinal);
• College Readiness Indicators;
o Completion of Advanced / Dual Enrollment Courses;
o Completion of the Recommended High School Program or Distinguished Achievement Program;
o Participation and Performance on Advanced Placement (AP) and International Baccalaureate (IB) Examinations;
o Texas Success Initiative (TSI) – Higher Education Readiness Component;
o Participation and Performance on the College Admissions Tests (SAT and ACT), and
o College-Ready Graduates;
While the AEIS Report tracks a multitude of indicators, from a technology point of view, it is used as yet another data source to base future technology needs and uses.
On a more regular basis (monthly and weekly, daily), individual teacher, curriculum content groups, administrators and all staff have opportunities and requirements to address Professional Development classes and growth. CFISD uses the online training system called AVATAR. Through it, staff can search and sign up for classes to suit their needs and desires. Almost all CFISD classes are followed up with a survey to address the effectiveness of each specific class.
One specific training that I was/am in charge of was to train teachers and assist them in creating their SchoolWires pages. Teachers were required by the district and their campus to attend training and to create their site. Teachers sign up via Avatar to receive PD credit. http://cyfair.avatarlms.com/login.html. Training was offered in the lab by curriculum content. The training effectively used a podcast with hand outs and PC hands on experiences. http://cyfair2.schoolwires.net/cyfair2/site/default.asp
Week 4 Assignment, Part 4: Posting your Action Report and Responding to Other Students’ action plans
References
Technology Services Cypress Fairbanks Independent School District, 2009. Retrieved November 30, 2009, from: http://www.cfisd.net/dept2/technology/contents.htm
Texas Education Agency. Long-Range Plan for Technology, 2006-2020. Retrieved December 1, 2009, from http://www.tea.state.tx.us/technology/lrpt/LRPTCompleteDec06.pdf.
Live Audience Polling. Retrieved November 30, 2009, from:http://www.polleverywhere.com/
Chapter 126. Texas Essential Knowledge and Skills for Technology Applications. §126.12. Technology Applications (Computer Literacy), Grades 6-8. Retrieved November 30, 2009, from http://www.tea.state.tx.us/rules/tac/ch126toc.html
The Texas Education Agency - Educational Technology. Texas Essential Knowledge and Skills for Technology Applications (Grades 6-8) Retrieved November 30, 2009, from http://www.tcet.unt.edu/START/teks/68.pdf
Texas Essential Knowledge and Skills The Technology Applications Center for Educator Development. TA TEKS by Grade Cluster or Course. Retrieved November 30, 2009, from http://www.tcet.unt.edu/START/teks/res.htm
Janet,
ReplyDeleteWow! What attention to detail! You are really specific about roles and responsibilities, professional development activities, and evaluative measures. Nice job!